A useful point
of view.
Practical notes on good design, useful AI and the everyday work of a business.
THE EVERYDAY BUSINESS / 3 MIN READAn AI team needs a good first day, too.
Before an assistant answers a customer, give it the same practical information you would give a new colleague.
DESIGN THAT WORKS / 3 MIN READA beautiful homepage is only the beginning.
The interesting test is what happens after someone likes what they see.